Moody Radio Quad Cities

Share 2010 Volunteers

Our Biggest Need: Phone Data Entry

Our biggest need is for phone data entry (PDE) volunteers April 13-16 between the hours of 6 a.m. and 6 p.m.  Join us for one or more morning, midday, afternoon, evening shifts.

PDE volunteers are seated at computers with telephones that connect to headsets like those used by operators, receptionists or phone bank workers. As listeners call into Share with financial commitments, PDE volunteers answer the calls and type the information into the computer.

Part of the process is to attempt to match the caller with information that is already in our database. A script is on the computer screen along with instructions to provide a straightforward process to gather information.

Suited for the Task?

Here are the qualifications:

  • Comfortable talking on the phone while being courteous and polite and able to speak with a clear voice
  • Manual dexterity to work with a standard computer mouse and keyboard
  • Able to type 20-30 words per minute accurately
  • Able to talk to the caller and type data into the computer at the same time
  • Comfortable with software on Microsoft Windows computers (E-mailing and Web browsing demonstrates sufficient computer experience)
  • Hear well in a noisy environment
  • Eyesight (corrected) that allows you to work at a computer screen
  • Able to follow written and verbal instructions
  • Available for a minimum of four hours per shift 

Other Share Volunteer Positions

While the greatest number of volunteers are needed as PDE volunteers, other needs include:

  • Phone Data Entry Supervisor - Assist, train, and answer questions for a group of 3-5 PDEs 
  • Verifier - A detail job checking data for accuracy after inputting by PDEs
  • Greeter - Welcome volunteers and guests arriving at Moody Radio Quad Cities and direct them to the right location
  • Host/Hostess - Oversee the kitchen and food table for organization and cleanliness
  • Parking Lot Attendant - An outdoor job directing guests to parking and dispatching shuttle bus
  • On Site Prayer - Praying in two-hour shifts for Share and requests provided by listeners
  • Front Office Phone - Answering Moody Radio Quad Cities regular office lines and responding to calls not related to Share

Sign Up Now

Volunteers will be needed from 6 a.m. to 8 p.m., April 13-16, 2010. If you are interested in volunteering please sign up using our online volunteer form or contact Moody Radio Quad Cities at (309) 234-5111.