WDLM – Frequency Banner
2014 Share Be Bold

Share Volunteer Training

Getting Started | Autogift | Digging Deeper | Quiz

Thank you for volunteering for Share 2014! This training will equip you to interact with callers to collect and enter their information in our computer system. Whether you have helped before, or are coming for the first time, you will benefit from reviewing this training to prepare you to take calls.

Please watch all three videos in the order below. Then take the quiz to see how well you know the information. You can watch the videos as many times as you need.

(Please be patient as the videos load. You can expand to "Full screen" mode by clicking the four-way arrow button in the bottom right-hand corner.)



Getting Started: Demonstration of a Sample Call

 


What is Autogift?

 


Digging Deeper: Reviewing Screens and Situations You May Encounter

 


Quiz



Click here for a handy sheet to help you remember key points from the videos.

Thanks for giving your time to Share 2014. We could not do this without you!